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Arrivals & Departures

Arrivals and Departures are the front desk’s daily rosters: who checks in (or out) each day, with their arrival time, room, program, and length of stay. Each day prints on its own page, so the desk starts every morning with a fresh sheet.

Click the menu icon on the top-left and select ‘Reports’ > ‘All Reports’ — both reports sit side by side in the Schedules section. They read the same way, so everything below applies to both.

Arrivals and Departures in the Schedules section of the reports catalog

The report opens on today — the working roster. Click the date range button to run several days at once; every day gets its own page, one printed sheet per morning.

Arrivals are listed in time order: when each guest is due, their name, room, program, and the stay — nights plus the paired date (“3 nights, departs Thu 7/23”), so the desk can answer “until when?” without looking anything up. A ‘(unassigned)’ name is a room held by a group that hasn’t named its guests yet.

Three days of arrivals, one page per day

Departures mirror it exactly — who leaves, when, and from which room, with the stay column showing when they arrived.

The matching departures roster

Use the printer icon to print the roster — a multi-day run comes out one page per day. The two icons beside it export a Word document or a CSV file.